👉 We gladly accept returns, exchanges and cancellations.
👉For returns, contacts us within 7 days of delivery and ship items back within 14 days of delivery
👉Request a cancellation within 12 hours of purchase
👉To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
👉Buyers are responsible for return shipping costs. (Shipping cost to buyer is not refundable)
👉 Your refund will be processed in 3 business day after we receive the item that you returned.
📍Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for Custom orders or personalized products.
📍In the case of returns for international orders,, the shipping costs and taxes and duties are not refunded by Melt'm Jewelry.
